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Samsung Representatives Help Passengers With Galaxy Note 7 Recall at LAX

A charred Samsung Galaxy Note 7 is shown in a file photo.

Samsung representatives were at LAX on Sunday to help passengers with the recall of the Galaxy Note 7. The smartphone was officially banned from all U.S. flights last week after reports of the device bursting into flames. Erin Meyers reports for the KTLA 5 Morning News at 6 on Oct. 16, 2016.